West Bay Sanitary

1902-Serving Our Community for Over 100 Years

IMPORTANT NOTICE

All Requests for Sewer Clearing Services must be made by telephone. This Website is intended to provide general information on the West Bay Sanitary District. The District accepts no responsibility for sewer cleaning requests made via E-Mail or any other form of electronic communication, other than by direct Telephone Request

FOR IMMEDIATE SERVICE PLEASE CALL (650) 321 0384 TO CONTACT A DISTRICT REPRESENTITIVE.

The District maintains and operates over 200 miles of main line sewer system in the City of Menlo Park and portions of the Cities of East Palo Alto, Redwood City, the Towns of Atherton, Woodside and Portola Valley and portions of Unincorporated San Mateo and Santa Clara Counties.

In addition the District will attempt to clear the sewer line from a conforming cleanout to the main line sewer upon a request to do so. A cleanout must have been installed pursuant to the District’s Code of General Regulations in order to be conforming.

The District provides 24 hour emergency service. Regardless of whether or not you have a conforming cleanout it is recommended that you always contact the District in the event that you are having a problem with your sewer. The District Emergency Response crews always check the main line sewer to ensure that it is flowing correctly. You will be advised if the problem is located in the portion of sewer that the District does not maintain.

To request service please call (650) 321 0384, 24 hours a day. If your parcel does not have a conforming cleanout it is recommended that you install one. A permit must be obtained from the District Office. The charge is $100.00 and includes inspection by the District to ensure conformance with the District's Code of General Regulations.

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