CORONA VIRUS NOTICE

The West Bay Sanitary District Administration Office Hours:
Monday-Friday 9am-3pm
One Customer at a Time in the Lobby & Masks are Required
Dear Customers,
The West Bay Sanitary District Administrative Office is open to customers Monday thru Friday from 9am-3pm. All customers are required to wear face coverings and practice social distancing of at least 6 feet. Telephone hours will remain the same Monday-Friday 8am-4:30pm.
We encourage customers to arrange remote permitting by emailing the pre-permit application to info@westbaysanitary.org or call (650) 321-0384 for more information. Sewer permits will be issued in the order received.
Please be assured the District is taking every precaution to reduce the risk of exposure to the public and our staff, such as:
• Practicing social distancing and good personal hygiene
• Wearing protective gear when visiting customers’ homes and face covers in the office when interacting with the public
• Staying home from work when ill
Employee screening:
We screen our employees by self-screening and self-attestation:
“By entering this building, I attest that I”:
• Have not had a fever in the last 72 hours
• Am not experiencing coughing or sneezing
• Have had no shortness of breath in the last 72 hours
• Have not had contact with anyone who has been diagnosed with COVID-19 in the last 14 days
• Have not traveled out of the country in the last 14 days
If you cannot attest to all the above DO NOT enter and contact your supervisor immediately.
West Bay Sanitary District
West Bay Sanitary District provides wastewater collection and conveyance services to the City of Menlo Park, Atherton, and Portola Valley, and areas of East Palo Alto, Woodside and unincorporated San Mateo and Santa Clara counties. The District conveys raw wastewater, via the Menlo Park Pump Station and force main, to Silicon Valley Clean Water (SVCW) for treatment and discharge to the San Francisco Bay.
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