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(650) 321-0384

If you have a sewer emergency or sewer related problem, please Call Us First, day or night at (650) 321-0384. Our reporting line is open 24/7. Thank you! 

“Waste Management and Changes in Solid Waste Collection Services”

West Bay Sanitary District is a joint partner, with eleven other local agencies, with South Bayside Waste Management Authority (SBWMA). SBWMA manages the collection of recycling, compost and garbage to approximately 2,000 WBSD rate payers. For more information on recycling programs and waste reduction please contact SBWMA at 650.802.3500 or www.rethinkwaste.org

Recycling, organic materials and solid waste (garbage and recycling) collection services, as well as operations at the Shoreway Recycling and Disposal Center in San Carlos, California, are provided by Recology San Mateo County and South Bay Recycling, respectively.

Notice of Public Hearing – 2024 & 2025 Solid Waste Rates – December 13, 2023

2024 & 2025 Solid Waste Rates Staff Report and Rate Study

Pdficonsmall Amended and Restated Franchise Agreement June 22, 2017

Service Days Map: To see your Solid Waste Service Days that are within West Bay Sanitary District, click here.

Visit www.smchealth.org/hhw

  • Residential Rates:

      2021 Monthly Rates
    20 Gallon Can $46.00
    32 Gallon Can $53.00
    64 Gallon Can $72.00
    96 Gallon Can $105.00
  • Commercial Rates: (Per Pick Up)

      2021 Monthly Rates
    1 Yard Bin $176.27
    2 Yard Bin $334.54
    3 Yard Bin $372.53
    4 Yard Bin $496.70
    6 Yard Bin $615.76
    32 Gallon Cart $53.00
    64 Gallon Cart $72.00
    96 Gallon Cart $105.00

To learn more about Solid Waste Collection, Disposal, Composting & Recycling contact Recology San Mateo at 650.595.3900 or www.recologysanmateocounty.com

As of July 1, 2012, California requires all businesses that generate four (4) or more cubic yards of garbage per week and multi-family dwellings with five (5) or more units to recycle. Learn more about Mandatory Commercial Recycling.

  • 1. How can I save money on my bill?

    By recycling more you may be able to reduce your bin size for the solid waste (the Black bin) and thereby save money on your bill. The Recycle Cart can be set out every week for pick up to make recycling easy. The more you recycle the more room you may have in your solid waste bin.

    With the new Recycle Cart, you now have single stream recycling, where all recyclables can be mixed together – no more sorting! You can mix newspapers, junk mail, cardboard and other paper products with plastic, metal and glass containers. See Flyer Here

    You can also recycle household batteries and cell phones. Simply place your household batteries or cell phones in a clear, zip-type bag and place the bag on top of the lid of your new Recycle Cart. Lithium batteries must be taped and cell phones must be wrapped in paper before being placed in the plastic bag.

    You can also set out a maximum of two one-gallon, clear plastic containers of used motor oil next to your carts weekly on your collection day. Please tape the containers shut to avoid spills. Starting January 3, 2011, you will also be able to recycle used oil filters.

  • 2. What’s the “new contract” and when does it start?

    WBSD has entered into a new 10-year solid waste collection agreement Recology San Mateo which commences January 1, 2011.

    Recology will provide franchised recycling, organics, and garbage services for residents, multi-family complexes, and commercial businesses. Annual on-call bulky goods collection services, used motor oil and filter recycling, and dry cell batteries (household batteries such as AAA, AA, B, C, D, 9V, and small “button” batteries; no liquid batteries such as automobile batteries) recycling will be provided to residents and multi-family complexes.

  • 3. Why are my carts being exchanged for new ones?

    New carts are necessary in order to be serviced by the new vehicles. When the South Bay Waste Management Authority (SBWMA) issued its Request for Proposals, new collection containers were included in the proposal to ensure that the existing hauling company would not have an unfair financial advantage since they owned the carts.

    The new carts have a full-color in-mold graphic on the lids with images to pictorially explain what goes in each cart.

  • 4. Can I get a 96-gallon cart for my recycling and/or organics?

    Yes, residents may receive up to a 96-gallon cart for organics only by calling Recology San Mateo at (650) 595-3900 or visit www.recologysanmateo.com

  • 5. I’ve been wanting to downsize to a 20 or 32-gallon garbage cart because I generate less garbage and/or I am recycling and composting more. How can I downsize my cart?

    Residents may call Recology San Mateo at (650) 595-3900 or go on-line to request a smaller sized garbage cart at: www.recologysanmateo.com

    We no longer offer the 20 gallon cart.

  • 6. Do I have to have garbage service?

    No. Service may be cancelled by calling Recology San Mateo at (650) 595-3900.

  • 7. I have a billing question. Who should I call?

    Residents and Commercial Users may call Recology San Mateo at (650) 595-3900.

  • 8. One of my carts just needs a repair to the lid, wheel(s) or axle. How do I get my cart repaired?

    Call Recology San Mateo at (650) 595-3900 to request the repair of a cart. It should take about 5 business days to receive a replacement cart.

  • 9. What are the hours of collection?

    Residential collection will be provided Monday-Friday no earlier than 6:00 a.m., and business collection Monday-Saturday no earlier than 3:00 a.m. if the business is less then 200 feet form residences then the start time is 6 a.m. To find the Holiday Schedule go to Recology or call Recology San Mateo at (650) 595-3900.

  • 10. What can I put in the Recycle Cart?

    With the new Recycle Cart, you will have single stream recycling, where all recyclables will be mixed together – no more sorting! You can mix newspapers, junk mail, cardboard and other paper products with plastic, metal and glass containers. See Flyer Here

    You can also continue to recycle household batteries and cell phones with the new program. Simply place your household batteries or cell phones in a clear, zip-type bag and place the bag on top of the lid of your new Recycle Cart. Lithium batteries must be taped and cell phones must be wrapped in paper before being placed in the plastic bag.

    You can also set out a maximum of two one-gallon, clear plastic containers of used motor oil next to your carts weekly on your collection day. Please tape the containers shut to avoid spills. Starting January 3, 2011, you will also be able to recycle used oil filters.

  • 11. What if I have physical difficulty taking my carts out to the curb?

    Call Recology San Mateo at (650) 595-3900 and request a street/curbside exemption form to be mailed to you. A doctor’s letter or a certificate from the Department of Motor Vehicles must accompany the request.Recology shall Collect Carts Curbside unless: (i) the Occupant is provided a Special Handling Service exemption; or, (ii) the Customer has requested Backyard Collection Service and has agreed to pay the premium service Rate approved by the Agency. In such case, Contractor shall Collect Carts from and return Carts to the alternative service location (such as the side yard or backyard) specified by the Customer.

    The Contractor shall make reasonable accommodations with regard to provision and servicing of Containers (e.g., Container size and type, placement of Containers for Collection, etc.) at no additional cost to Customers who meet the Agency’s Special Handling criteria. Customers who meet the Agency’s eligibility criteria shall be provided a written response within five (5) Business Days after receipt of the application. Unless otherwise directed by the Agency, Customers are eligible if they provide (i) evidence of their “handicap status” by the California Department of Motor Vehicles or (ii) evidence that no Occupant of the Residential Premises is physically able to place Carts Curbside for Collection.

  • 12. Where should I place my carts for collection?

    Carts are to be placed street/curbside by 6:00 am on your collection day with their handles to the curb unless special arrangements have been made.

  • 13. Do you have any kitchen pails for food scrap recycling?

    Yes. You should have received 2 gallon green kitchen pails.  You may also add your food scraps to your composting/organics cart. For additional information please call San Mateo at (650) 595-3900 or visit Recology.

  • 14.What Household Hazardous Waste (HHW) are accepted?

    Cleaning Products /Solvent Paint & Painting Supplies Insecticides/Herbicides
    Automotive Parts Fluorescent Lights, Tubes, CFLs Medicines (See Procedure Below)
    Batteries/Cellphones Sharps Computers, Monitors, TVs / Electronics
    Consumer Electronics Pesticides Non-Empty Aerosol Cans

    Read more on Household Hazardous Waste here

    Read more on Medicines Disposal Procedures here

    For Household Hazardous Waste pick up, please call (800) 449-7587 or visit Recology.

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Hours of Operation

Open Weekdays

Monday – Friday

Office Hours

8:00am – 4:00pm

Contact Us

By Phone:

(650) 321 – 0384

 

By Email:

info@westbaysanitary.org